Privacy policy


Last updated: June 11, 2026

Vault NY operates this store and website, including all related information, content, features, tools, products, and services (collectively, the "Services"). Through our Shopify-powered platform, we provide customers in the United States with access to our fashion collections and online shopping experience.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, make a purchase, create an account, contact us, or otherwise interact with our Services. If there is a conflict between these terms and our Terms of Service, this Privacy Policy will govern matters relating to the collection, processing, and disclosure of personal information.

Please review this Privacy Policy carefully before using our Services.

Personal Information We Collect

Depending on your interaction with our Services, we may collect the following categories of personal information:

  • Contact information, including name, billing address, shipping address, phone number, and email address.
  • Payment and transaction information, including payment method details, billing records, and order history.
  • Account information, including login credentials, preferences, and account settings.
  • Shopping activity, including products viewed, items added to cart, wishlists, purchases, returns, exchanges, and cancellations.
  • Communications and support requests submitted to our customer service team.
  • Device and technical information, including IP address, browser type, device identifiers, and network information.
  • Usage information regarding how you interact with and navigate our Services.

Sources of Personal Information

We may collect personal information:

  • Directly from you when you place an order, create an account, subscribe to communications, or contact us.
  • Automatically through cookies, analytics technologies, and similar tracking tools.
  • From service providers who support payment processing, website hosting, fulfillment, customer service, and analytics.
  • From business partners, advertising partners, and other third parties where permitted by law.

How We Use Personal Information

We may use personal information for the following purposes:

Providing and Improving Our Services

To process orders, fulfill purchases, manage accounts, arrange shipping, facilitate returns and exchanges, personalize your shopping experience, and improve our website and services.

Marketing and Promotional Communications

To send promotional offers, newsletters, product recommendations, and marketing communications where permitted by law.

Security and Fraud Prevention

To detect, investigate, prevent, and respond to fraudulent, unauthorized, or unlawful activity and maintain the security of our Services.

Customer Support

To respond to inquiries, provide assistance, and maintain customer relationships.

Legal Compliance

To comply with applicable laws, regulations, legal processes, court orders, and governmental requests.

How We Share Personal Information

We may disclose personal information in the following circumstances:

  • With Shopify and service providers that assist with payment processing, website operations, fulfillment, shipping, analytics, customer support, and cloud storage.
  • With advertising and marketing partners to provide personalized advertising and promotional content where permitted by applicable law.
  • When you direct us to share information with third parties.
  • With affiliated entities within our business group.
  • In connection with mergers, acquisitions, business transfers, bankruptcy proceedings, or legal obligations.

Shopify Services

Our store is hosted on Shopify. Information submitted through our website may be shared with Shopify and its service providers to operate, improve, and secure the Services.

To learn more about Shopify's privacy practices, please review Shopify's Privacy Policy and related privacy resources.

Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Operate and improve our website.
  • Remember user preferences.
  • Analyze website traffic and performance.
  • Support marketing and advertising activities.

You may manage certain cookie preferences through your browser settings.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.

Children's Privacy

Our Services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If we become aware that personal information from a child has been collected, we will take reasonable steps to delete it.

Data Security and Retention

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no security system can guarantee absolute security.

We retain personal information only for as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Privacy Rights

Depending on your state of residence and applicable law, you may have certain rights regarding your personal information, including:

  • The right to know what personal information we collect.
  • The right to access personal information.
  • The right to correct inaccurate information.
  • The right to request deletion of personal information.
  • The right to receive a copy of certain personal information.
  • The right to opt out of certain targeted advertising or information sharing activities where required by law.

To exercise your rights, please contact us using the details provided below.

We will not discriminate against you for exercising any privacy rights available under applicable law.

Marketing Communications

You may opt out of marketing emails at any time by using the unsubscribe link contained in our communications. Transactional and service-related communications may still be sent when necessary.

International Data Transfers

Because we work with international technology providers and service partners, personal information may be processed outside your state or country of residence. Appropriate safeguards are implemented where required by law.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in business practices, legal requirements, or operational needs. Updated versions will be posted on this page with a revised effective date.

Contact

If you have questions about this Privacy Policy, your personal information, or would like to exercise any applicable privacy rights, please contact us at 1106 W Ash St, Junction City, KS 66441 or email us at info@vault-ny.com